Effective communication is the heartbeat of any successful event, but managing it manually is a recipe for burnout and human error. The typical event communication plan involves a barrage of manual tasks: sending welcome emails, chasing RSVPs, reminding attendees of the schedule, and begging for feedback post-event. Each of these steps consumes valuable time and is often executed inconsistently, especially as the event date nears and the team is pulled in a million different directions. The result? A disjointed attendee experience where some people get the information they need while others fall through the cracks. In today's fast-paced world, generic, poorly timed communication doesn't just fail to engage; it can actively detract from the event's professional image.
Odoo 19 replaces this manual chaos with intelligent, trigger-based automation designed around the natural rhythm of an event. This goes far beyond the standard "registration confirmed" email. The system now introduces sophisticated new triggers that allow you to "set it and forget it," confident that your audience is receiving the right message at the right time. The "After the event starts" trigger is a perfect example. It solves the perennial problem of late arrivals feeling lost and disconnected. You can configure it to automatically send a welcome message, a digital map of the venue, and a link to the live agenda to anyone who registers after the official start time, ensuring they feel immediately included and informed.
Conversely, the "Before the event ends" trigger is a masterstroke for engagement and data collection. We all know how difficult it is to get attendees to fill out feedback forms once they've left the venue and returned to their busy lives. With this feature, you can schedule an email or SMS with a survey link to be sent out during the final break or just before the closing remarks. By catching attendees while the experience is still top-of-mind, you can expect a significantly higher response rate and more insightful feedback. These automated workflows allow you to maintain a continuous, thoughtful dialogue with your audience without adding to your workload. It’s a system that works for you, ensuring every attendee feels personally guided through the experience. This strategic approach to communication is a core strength of the Odoo 19 Event module.
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